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Safeguard your business and your bottom line from the unexpected with our comprehensive commercial insurance solutions. We help you mitigate risk and safeguard every aspect of your operations with a full range of tailored coverage options, ensuring your peace of mind and financial security.

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Shield yourself and your family from life’s uncertainties with our tailored personal insurance solutions. We offer a wide range of coverage options to protect your health, home, and other assets. Trust us to deliver the protection you need for a secure and confident future.

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Businesses evolve through various stages of growth, each presenting unique challenges and opportunities. Leveraging our extensive network of carrier partners and our national employee benefits expertise, we ensure your benefits strategy scales with your business. This guarantees you receive the right support at every stage of your journey, helping you empower your workforce and attract top talent.

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The Expertise You Need, The Service You Deserve

For over 90 years, Tooher-Ferraris Insurance Group has been the trusted partner for businesses and individuals seeking the best insurance, risk management, and employee benefits solutions.

Our deep industry expertise, innovative approach, and unwavering commitment to client success set us apart.

We don’t just provide insurance—we deliver strategic programs designed to protect your assets, manage risk effectively, and support your long-term goals. Our team of dedicated professionals works closely with you to understand your unique needs, offering personalized service and comprehensive solutions that go beyond the policy.

At Tooher-Ferraris, we believe that insurance should be more than a safety net—it should be a strategic advantage. That’s why we combine smart risk management with exceptional service, ensuring that our clients have the confidence and peace of mind to move forward boldly.

The Expertise You Need. The Service You Deserve.

Tooher-Ferraris Insurance Group—Thoughtful Insurance You Can Trust®

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Business Insurance

August 31, 2026

Fall Is the Busiest Season for Contractors and the Riskiest for Workers Comp Claims

Falls are the leading cause of fatalities in the construction industry, and September is when the conditions that produce them converge most dangerously. Q3 and Q4 deadline pressure, extended work hours, crew fatigue, and schedule compression all peak as contractors push to close projects before winter. OSHA’s 2026 enforcement posture makes this moment more consequential than in prior years: inspectors now expect documentation, apply stricter interpretations, and issue fewer warnings before citations. The regulatory stakes and the safety stakes have both risen.

According to OSHA, fatal falls investigated by federal OSHA dropped from 234 to 189 in fiscal year 2024, a meaningful improvement attributable to sustained enforcement activity and industry safety investment. That progress does not change the seasonal reality that the fall push remains the highest-risk period in the construction calendar for workers’ compensation claims. The resulting workers’ comp claims affect the experience modification rate for three years, meaning a single significant Q4 injury can increase insurance premiums through three consecutive renewal cycles.

The OSHA Enforcement Intensification That Changes the Calculus

OSHA’s 2026 enforcement updates are relevant to every contractor heading into Q4. The agency is expanding enforcement around fall protection with stricter interpretations of anchor point requirements, self-retracting lifeline standards, and leading-edge work criteria. More significantly, inspectors are now document-driven. Poor recordkeeping alone can trigger violations, even if no accident has occurred. A contractor who has a functioning fall protection program but cannot produce training records, inspection logs, and toolbox talk documentation is exposed to citations that a paper-compliant competitor avoids.

The financial exposure from an OSHA citation compounds the workers comp exposure. Serious OSHA violations carry penalties of up to $16,550 per violation in 2025, and willful violations carry penalties of up to $165,514 per violation. An OSHA citation is also discoverable in litigation and can be used by plaintiffs’ attorneys to establish negligence in a subsequent workers comp or general liability claim. A Q4 fall incident that triggers both a workers comp claim and an OSHA citation creates a compounding financial event that affects the business on multiple fronts simultaneously.

The EMR Math That Makes September Safety Investment Obvious

The experience modification rate is calculated using three years of loss data. A single lost-time workers compensation claim on a $200,000 payroll can add two to five percentage points to an EMR, depending on claim severity and the state modifier formula. An EMR of 1.15 versus 0.90 on a $2 million project bid represents a meaningful cost differential in markets where contractors must submit their EMR as part of prequalification. Repeated Q4 claim patterns can lock a contractor into an elevated EMR tier that takes years of clean claim experience to exit.

The return on investment for fall protection audits, scaffold inspection programs, and overtime fatigue management policies is most favorable when evaluated against the three-year EMR impact rather than the direct cost of any single incident. A contractor who invests in fall protection documentation in September, before the push begins, is protecting three years of insurance pricing, not just the current project.

What Proactive Contractors Do Differently in September

Schedule a fall protection audit and documentation review: Identify every leading edge, scaffold, and elevated work platform on current projects. Verify that fall protection systems are installed, maintained, and compliant with OSHA 1926 Subpart M. Equally important, ensure the documentation exists, including training records, inspection logs, and toolbox talk sign-in sheets. Do this in September, not after an incident in November.

Review and activate your return-to-work program: Return-to-work programs that bring injured workers back to modified duty during recovery reduce total claim costs by 30 to 50% and limit EMR impact proportionally. If your program is not documented and your supervisors do not know how to implement it, the time to fix that is before the claim, not the morning after one occurs.

Evaluate your overtime and fatigue management practices: Construction safety research documents consistent relationships between extended work hours and elevated incident rates. A project schedule that requires sustained 60-hour weeks to complete is not just a workforce management problem, it is an insurance program problem. Review your current project schedules against realistic completion timelines before Q4 compression makes the choice for you.

Tooher-Ferraris works with construction companies to review workers compensation programs, evaluate EMR improvement strategies, and align loss control practices with renewal outcomes. Learn more at https://toofer.com/commercial-insurance/ and https://toofer.com/dynamic-risk-synergy-portal/.

OSHA’s fatality data, fall prevention resources, and the National Safety Stand-Down documentation are available at osha.gov. The Center for Construction Research and Training (CPWR) publishes detailed data on construction fall injury trends and their relationship to claim costs at cpwr.com.

Frequently Asked Questions

Why is fall the highest-risk season for construction workers comp claims?

Q3 and Q4 concentrate the most factors that elevate construction injury risk: project completion deadlines, schedule compression, extended work hours, crew fatigue, and in some regions, deteriorating weather conditions. Safety culture discipline is most severely tested under deadline pressure, and claims data consistently reflects where those tests produce failures.

How does a single workers comp claim affect a contractor’s EMR?

The EMR is calculated using three years of loss data. A single significant lost-time claim can add multiple percentage points to an EMR, affecting insurance premiums for three consecutive renewal cycles. The financial impact extends beyond the direct claim cost through elevated premiums, prequalification difficulties, and in some markets, the inability to bid certain projects.

What documentation does OSHA now require from construction contractors in 2026?

OSHA’s 2026 enforcement posture is document-driven. Inspectors expect training records for all employees working at height, documented inspection logs for fall protection equipment and scaffolding, and evidence of toolbox talks addressing fall hazards. Poor recordkeeping alone can trigger violations even in the absence of an accident, making documentation as important as the physical safety systems themselves.

Ready to protect your EMR heading into fall? The team at Tooher-Ferraris has been helping construction businesses manage workers compensation costs since 1932. Contact us today to schedule a no-obligation consultation — https://toofer.com/contact-us/

Business Insurance

August 21, 2026

Your Bond Capacity Determines Which Jobs You Can Win: Here Is How to Grow It

Bonding capacity is the ceiling on a contractor’s growth. In 2026, that ceiling is determined less by a contractor’s appetite for new work and more by what surety underwriters are willing to approve, and the bar has risen considerably. The surety market has hardened, with underwriters now demanding cleaner financials, accurate work-in-progress reports, and stronger subcontractor controls from every account they write. For small and mid-sized contractors, understanding how bonding capacity is evaluated is the first step toward growing it.

US surety direct premiums grew from $8.6 billion in 2022 to nearly $10 billion in 2023, according to the Surety and Fidelity Association of America, reflecting strong and sustained demand for bonded construction work. The global surety market, valued at approximately $20.3 billion in 2024, is projected to reach $31.9 billion by 2031, driven by growing construction activity and increasing adoption of surety bonds on both public and private projects. That demand, combined with tighter underwriting, means the contractors who understand how to position themselves with sureties will have a measurable competitive advantage.

What Surety Underwriters Evaluate in 2026

Surety underwriting has always been a credit-like analysis, and in 2026 that analysis has become more rigorous. Sureties assess five primary factors when determining bonding capacity.

Financial statement quality is the foundation. For bonds exceeding $1 million, sureties typically require CPA-reviewed financial statements rather than internal records alone. Contractors who rely on internally prepared financials for their bonding submissions are limiting their capacity before the conversation begins. The quality of the financial reporting, not just the numbers themselves, signals to underwriters how professionally the business is managed.

Work-in-progress reporting is increasingly decisive. A WIP schedule that is inaccurate, delayed, or reveals underbilling trends raises immediate concerns for surety underwriters. Contractors who maintain real-time, accurate WIP discipline signal operational control. Those whose WIP reports show overbilling, understated completion percentages, or project write-downs are sending the opposite signal at the worst possible time.

Cash flow and working capital are evaluated against the scale of work being pursued. Sureties typically will not approve a project more than three times the size of a contractor’s largest successfully completed job. Growing contractors who want to pursue larger projects need to demonstrate sufficient working capital to fund mobilization, carry payroll through billing cycles, and absorb subcontractor payment timing before the bond is written, not after.

Subcontractor management practices have moved up the underwriting priority list. Sureties are paying closer attention to how contractors vet, manage, and track their subcontractor insurance and payment histories. A general contractor whose sub management practices are informal is carrying risk that underwriters recognize even when the GC’s own financials look strong.

Relationship history with the surety matters. Contractors who maintain consistent communication with their surety partners, share financial updates proactively, and flag project issues early receive materially different treatment than those who only engage at renewal. Sureties are long-term relationships, and the underwriting benefit of a strong relationship compounds over time.

Why Mid-Market Contractors Face the Toughest Environment

The 2026 surety market creates different challenges by contractor size. Small contractors still have access to bonding for public work, specialty trades, and private development. Large contractors with established programs and clean financials are generally well-positioned. Mid-market contractors, those who have outgrown small bonding programs but have not yet achieved large-firm scale, are navigating the most complex environment.

These contractors are often chasing larger, more sophisticated projects, competing against national players, and managing multiple work fronts simultaneously. The margin for error has narrowed. Firms that demonstrate disciplined bid review, realistic scheduling assumptions, and a willingness to walk away from marginal work receive substantially better surety treatment than those pursuing growth at any cost. In 2026, mid-market contractor success with sureties is less about expansion and more about control.

Three Actions That Improve Bonding Capacity Within 90 Days

Upgrade to CPA-prepared financial statements: If your surety currently accepts internally prepared financials, transitioning to CPA-reviewed or CPA-compiled statements materially expands the capacity available to you. This single change removes one of the most common underwriting limitations for growing contractors and opens access to larger bond programs.

Implement monthly WIP discipline: Accurate, timely WIP reporting is one of the highest-value signals a contractor can send to surety underwriters. Establishing a monthly WIP review process, and sharing that data proactively with your surety broker, demonstrates the operational discipline underwriters are looking for in contractors pursuing larger work.

Reduce your subcontractor documentation gaps: Review your current subcontractor certificate of insurance tracking and default management practices. Contractors who can demonstrate a systematic approach to subcontractor financial and insurance vetting receive more favorable underwriting treatment, because sureties understand that subcontractor default is one of the leading causes of bonded project failures.

Tooher-Ferraris works with contractors to evaluate current bonding programs, identify capacity constraints, and position accounts for improved surety treatment as they pursue larger projects. Learn more about our approach to surety bonds and construction risk at https://toofer.com/surety-bonds/ and https://toofer.com/commercial-insurance/.

The Surety and Fidelity Association of America publishes market data and contractor guidance at surety.org. Construction Executive’s annual surety market analysis provides additional perspective on underwriting trends at constructionexec.com.

Frequently Asked Questions

What is surety bond capacity and how is it determined?

Surety bond capacity is the total dollar amount of bonded work a contractor is approved to have outstanding at any one time. It is determined by the surety underwriter based on an analysis of financial statement quality, working capital, WIP reporting accuracy, project history, and subcontractor management practices.

How can a small contractor increase their bonding capacity?

The most impactful steps are upgrading to CPA-prepared financial statements, implementing monthly WIP discipline, building a track record of successfully completed bonded projects, and maintaining proactive communication with the surety partner. Capacity expands as the contractor demonstrates financial discipline and project management competence over time.

Why do sureties typically limit bond amounts to three times a contractor’s largest completed project?

Sureties use the largest completed project as a proxy for proven operational capacity. A contractor who has successfully managed a $2 million project has demonstrated the management, subcontractor relationships, and cash flow infrastructure required for that scale of work. Taking on a $10 million project with no comparable experience introduces execution risk that sureties are unwilling to absorb without a track record to underwrite against.

Ready to grow your bonding capacity and access larger projects? The team at Tooher-Ferraris has been helping contractors build stronger surety programs since 1932. Contact us today to schedule a no-obligation consultation — https://toofer.com/contact-us/

Business Insurance

August 19, 2026

Warehouse Safety and Your Workers’ Compensation Program: What Business Owners Need to Know

Warehouses are among the most dangerous work environments in the United States, and the data makes that difficult to dispute. The Bureau of Labor Statistics reports a warehouse injury rate of 4.8 cases per 100 full-time workers, more than double the 2.3 all-industry average. Forklifts alone account for approximately 85 fatalities and 34,900 serious injuries annually in American workplaces, according to OSHA. For business owners in logistics, distribution, and light manufacturing, these numbers translate directly into workers’ compensation costs, experience modification ratings, and insurance premiums.

Warehouse safety and workers’ compensation are not separate conversations. Every injury claim affects your experience modification rate (EMR), which in turn affects what you pay for coverage, often for three years after the loss. Here are seven things every warehouse business owner needs to understand about how safety and workers’ comp intersect.

1. Your EMR Is a Three-Year Running Average — Not a Snapshot

The experience modification rate is calculated using three years of loss data, with the most recent year excluded. A single significant claim can elevate your EMR for three consecutive renewal cycles. An EMR above 1.0 signals higher-than-average risk to carriers and results in premium surcharges. An EMR below 1.0 generates credits. Warehouse operations with consistent injury exposure often accept elevated EMRs as a cost of business when they should be treating EMR improvement as a multiyear financial project.

2. Forklifts Are Your Highest Severity Exposure

Forklift tip-overs account for 42% of forklift fatalities. Pedestrians struck by powered industrial trucks represent the single largest category of forklift work fatalities, according to BLS data cited in an OSHA directive. A single forklift injury generates direct workers’ compensation costs of $38,000 to $41,000 on average before accounting for indirect costs including lost productivity, supervisory time, training replacement workers, and OSHA penalties. Powered industrial truck violations ranked sixth among all OSHA citations in fiscal year 2024, with over 2,200 citations issued. The underwriting scrutiny on forklift operations has increased in parallel.

3. Overexertion and Repetitive Motion Claims Accumulate Quietly

Forklifts generate the most severe individual claims. Overexertion, from lifting, pushing, pulling, and carrying, generates the most claims by frequency. These injuries rarely produce dramatic incidents. They accumulate across the workforce over months and years, and they are among the most expensive categories to manage on a per-claim basis because they frequently involve soft tissue damage with long recovery timelines. E-commerce fulfillment centers, which operate at higher throughput rates than traditional warehousing, experience injury rates nearly double those of non-fulfillment facilities.

4. Slips, Trips, and Falls Are Preventable at Scale

Slips, trips, and falls account for 27% of all non-fatal warehouse injuries, according to the Bureau of Labor Statistics. Falls from ladders and elevated platforms represent 20% of fatal warehouse accidents. These are also the category of injuries most responsive to environmental controls, including floor marking, maintenance schedules, footwear standards, and lighting quality, all of which can measurably reduce incident rates. Carriers evaluate housekeeping and environmental controls during loss control visits, and their findings directly influence renewal terms.

5. Return-to-Work Programs Reduce Claims Cost More Than Any Other Single Intervention

The cost of a workers’ compensation claim is not fixed at the time of injury. It is determined largely by how long the injured worker remains off the job. Medical costs escalate significantly when recovery is extended, and indemnity payments, or wage replacement during disability, compound with duration. A structured return-to-work program that brings injured employees back to modified duty during recovery can reduce total claim costs substantially, typically by 30% to 50%, and reduce EMR impact proportionally. Carriers view the presence of a formal return-to-work program as a significant positive underwriting factor.

6. OSHA Violations Create Compounding Financial Exposure

Serious OSHA violations carry penalties of up to $16,550 per violation in 2025. Willful violations, meaning those where the employer knew of a hazard and did not correct it, carry penalties of up to $165,514 per violation, with each day of non-compliance potentially treated as a separate violation. Beyond the direct penalty, an OSHA citation is discoverable in litigation and can be used by plaintiffs’ attorneys to establish negligence. Businesses that receive OSHA citations without correcting underlying conditions are building evidence against themselves.

7. Loss Control Services Are an Underwriting Differentiator, Not a Compliance Exercise

Carriers offer loss control services, including site assessments, safety program reviews, and training resources, as part of their workers’ compensation programs. Many businesses treat these services as regulatory checkboxes. The accounts that use them as genuine operational tools are the ones building documentation of safety investment that can support more favorable underwriting at renewal. Carriers track which accounts engage with loss control services and which do not, and that engagement history can influence underwriting decisions.

The commercial insurance team at Tooher-Ferraris works with warehouse and logistics operations to structure workers’ compensation programs that reflect actual safety investment, build toward EMR improvement, and align loss control engagement with renewal strategy. Learn more at https://toofer.com/commercial-insurance/ and https://toofer.com/dynamic-risk-synergy-portal/.

OSHA’s powered industrial trucks standard (29 CFR 1910.178) provides the regulatory baseline for forklift operations, and the National Safety Council’s Injury Facts data at injuryfacts.nsc.org provides current fatality and injury statistics across industry categories.

Frequently Asked Questions

What is an experience modification rate (EMR) and how does it affect workers’ comp premiums?

The EMR is a multiplier applied to your workers’ compensation base rate that reflects your claims history relative to businesses of similar size and type. An EMR of 1.0 means you pay the standard rate. An EMR below 1.0 generates a premium credit; above 1.0 generates a surcharge. The calculation uses three years of loss data and can affect premiums for multiple renewal cycles after a significant claim.

What are the leading causes of warehouse workers’ compensation claims?

The four leading categories are forklift-related injuries (highest severity), overexertion from manual material handling (highest frequency), slips, trips, and falls, and struck-by incidents involving powered equipment or falling objects. Forklift tip-overs and pedestrian-forklift collisions account for the majority of fatal incidents.

How do return-to-work programs reduce workers’ compensation costs?

Return-to-work programs bring injured employees back to modified duty during recovery, which reduces indemnity payments, shortens claim duration, and limits the medical cost escalation associated with extended disability. Formal programs also signal to carriers that the business manages claims proactively, which influences EMR trajectory and renewal pricing.

Ready to build a workers’ compensation program that reflects your safety investment? The team at Tooher-Ferraris has been helping businesses manage workers’ comp costs since 1932. Contact us today to schedule a no-obligation consultation — https://toofer.com/contact-us/

Testimonials

What Our Clients Say

Our dealings with your firm have always been helpful and super professional. We were dropped by a different insurance carrier and in a bind when we bought our house. Your firm set us up with another carrier efficiently and cost-effectively. It was stress-free.

Alyson

It is my pleasure to write this as a long-term customer of over 30 years for my business, myself, and my family. It started with Peter, and now Eric, along with every agent and receptionist. Outstanding customer service by knowledgeable, courteous, and friendly staff who have your best interests at heart for the important insurance things like coverage, price, and companies that they do business with on your clients’ behalf. I could not be more pleased with the company and its staff.

Ed

Tooher Ferraris Insurance Group is the most professional insurance group we have ever worked with for the condominium associations. They are the most helpful and knowledgeable group we have worked with. Their response time is outstanding whenever questions arise or information is needed.

Carly

Two weeks ago, a storm downed two huge 120-year-old oak trees on our property, along with many trees on neighboring properties. This left us with an enormous, expensive cleanup — removing the trees and their stumps, replacing damaged roof tiles, and repairing the copper gutters. And we were scheduled to sell our house just three weeks later! The Tooher-Ferraris team filed a claim right away, and the insurance company came through without a quibble the minute I told them the amount of the bills, giving us the money we desperately needed to pay these large, unexpected expenses and get things cleaned up and repaired in time for the closing. The right agent and the right insurance company really saved us in a hellish situation, and I couldn’t be more pleased or more grateful.

John

I cannot recall a better customer service experience. You clearly have a winning team.

Mike

We had a unique auto claim last year where one of our vehicles caused damage to our client’s ornamental fence/gate. Nicole Banks was a godsend in handling the claim. Nicole pulled together the various parties involved in the repairs and helped the carrier involved better understand the claim and the actual value of the loss. Not only do I recognize her efforts on behalf of my company, but when discussing the revised settlement with the carrier, the claims manager made it a point to mention that in his 25-plus years career, he has never worked with a broker who was a fiercer advocate for their client.

Nicole’s professional persistence made a huge difference.

Rick

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Overview of Section 125 Cafeteria Plans

Join BAN’s Director of Compliance, Stacy H. Barrow, Esq. for an informative webinar on Section 125 “cafeteria” plans. We’ll discuss […]

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